Privacy Policy
Overview
The short version: We collect only the information we need to serve you. We never sell your data. We use industry-standard security to protect it. You can request deletion at any time.
This Privacy Policy describes how HD Processing, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our services.
What We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and business name when you fill out a form or request a quote
- Business Information: Industry type, monthly processing volume, and current processing details
- Technical Data: IP address, browser type, operating system, and pages visited via cookies and analytics tools
- Communication Data: Records of correspondence when you contact us via phone, email, or web forms
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and service inquiries
- Provide and improve our payment processing services
- Send service-related communications and updates
- Analyze website traffic and improve user experience
- Comply with legal obligations and prevent fraud
- Send promotional offers (only with your consent)
SMS & Communications
If you opt in to receive SMS messages from HD Processing, we will use your phone number to send appointment reminders, service updates, and promotional offers. Message frequency varies; up to 4 messages per month.
We do not sell, rent, or share your phone number or SMS consent information with third parties for marketing purposes.
You may opt out at any time by replying STOP. Standard message and data rates may apply. For help, reply HELP or call 337.366.8550.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for SMS communications by replying STOP
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: